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Frequently Asked Questions (FAQ)

 

At TheDigitalCodes.com, we’re committed to providing a secure, fast, and smooth digital shopping experience. Below are answers to the most common questions to help you shop with confidence.

 

🔐 Are the software license keys genuine and legal?

 

Yes, 100%.
Every license key we sell is genuine, original, and legally sourced. We work only with authorized distributors and partners, ensuring full activation and long-term reliability for all products.

 

📧 How will I receive my product?

We deliver software licenses digitally via email.
Once your payment is verified, you’ll receive:

  • Your license key
  • Activation instructions
  • Download link (if needed)
  • Dedicated support contact

No physical shipping — just secure and direct delivery to your inbox.

 

⏱ When will I receive my license key?

Within 24 hours.
We process and deliver all license keys within 24 hours of successful payment confirmation — often much sooner. Our team ensures fast, verified, and secure delivery so you can get started right away.

📩 What if I don’t receive my license key?

No worries — we’ve got you covered. If you haven’t received your code:

  • Check your inbox and spam/junk folder
  • Confirm your payment went through
  • Reach out to us — we’ll assist immediately

📧 help@thedigitalcodes.com
📱 WhatsApp: +62 877-8574-2612

We’re always here to help and ensure you get what you paid for.

 

💸 Do you offer refunds?

Yes!
We offer a 30-day refund policy on eligible purchases. If there’s a technical issue or your key doesn’t work as expected, we’ll either fix it or issue a refund — no hassle, no stress. See our Refund Policy for full details.

 

⚙️ What if I have trouble activating my product?

Our team will help you every step of the way. You’ll receive:

  • Easy-to-follow activation instructions
  • Personalized assistance if needed
  • Quick troubleshooting from real support agents

Just message or email us anytime — we’re here to make sure your software works perfectly.

 

🌍 Do you serve customers internationally?

Yes!
We proudly deliver digital software licenses to customers worldwide. No matter where you’re located, you can count on fast, secure, and reliable service — with real human support whenever you need it.

 

🛡 Is it safe to shop on your website?

Absolutely.
Our entire site uses SSL encryption to protect your personal and payment information. Your details are never stored, and we only use secure, trusted payment providers to handle all transactions.

 

📞 How can I contact you?

We’re always here to assist you!

  • 📧 help@thedigitalcodes.com
  • 📱 WhatsApp: +62 877-8574-2612

 

Whether it’s pre-purchase questions or post-purchase support, we respond quickly and professionally.

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