Terms & Conditions

Welcome to TheDigitalCodes.com! These Terms and Conditions outline the rules, responsibilities, and expectations when you use our website and services. By placing an order on our website, you agree to these terms — designed to protect both your rights and ours.

We value every customer and are committed to providing a reliable, secure, and professional experience.

🔹 1. About Us

TheDigitalCodes.com is a trusted digital store specializing in software license keys. We deliver 100% genuine, activation-guaranteed license codes via email — quickly and securely.

We take pride in our strong customer support, responsive service, and clear communication.

🔹 2. Order Process

When you place an order on our website:

You agree that the information provided is accurate and complete.
Once payment is confirmed, your license key will be delivered to the email address you provided.
Delivery is usually instant or within a few hours. In rare cases (e.g., stock check, manual verification), delivery may take up to 24 hours.

If you do not receive your code within the promised timeframe, please contact us right away — we’re here to help.

🔹 3. Product Activation Guarantee

We guarantee that:

All license keys sold are 100% genuine
Each code is valid for the version and device type specified
Our support team will help you activate your product if needed

If there is ever an issue with activation, we’ll troubleshoot or replace your key at no extra charge.

🔹 4. Refund & Replacement Policy

Customer satisfaction is our top priority. Please refer to our dedicated Refund Policy for detailed terms.

In general:

Refunds are provided in cases of product malfunction (when confirmed by support) or non-delivery.
Replacements are offered for activation errors or accidental deletion before use.
No refunds are issued for incorrect purchases (e.g., buying the wrong version) if the code has already been delivered and activated.

We’re always happy to assist before your purchase if you’re unsure what to order.

🔹 5. Customer Support

Need help? We’re always here. Our friendly support team is available via:

📧 Email: help@thedigitalcodes.com
📱 WhatsApp: +62 877-8574-2612

We provide support before and after your purchase, including guidance on installation and activation.

🔹 6. Account Responsibility

If you create an account on our website, you are responsible for maintaining its confidentiality. Please notify us immediately if you suspect any unauthorized access.

🔹 7. Fair Use & Anti-Fraud

To protect all customers:

Orders may be manually reviewed for security or fraud concerns.
We reserve the right to cancel suspicious or high-risk orders.
Misuse of keys (e.g., unauthorized resale or tampering) may result in account termination or legal action.

We are committed to fair, honest business practices.

🔹 8. Intellectual Property

All content on TheDigitalCodes.com — including text, graphics, and product descriptions — is owned or licensed by us and protected by copyright laws. Unauthorized use or copying is not permitted.

🔹 9. Changes to Terms

We may occasionally update these terms to reflect changes in our service or legal requirements. Any updates will be posted here with the revised date.

🤝 Our Commitment

At TheDigitalCodes.com, we’re more than a digital store — we’re a customer-first brand. Every product, policy, and communication is built to serve you with:

✅ Honesty
✅ Security
✅ Transparency
✅ Support you can count on

We thank you for trusting us and promise to always do right by you.

Have questions about these terms?
Reach out to us anytime:

📧 help@thedigitalcodes.com